Send your details through the form
This page’s enquiry form is the quickest way to reach us. Please include your name, the items you are interested in, the quantity if you need more than one and the town or suburb where delivery is needed.
If your order is for a gift, mention the date, any message for the card and whether you need gift wrapping. That helps us sort the right package, especially for housewarmings, weddings and corporate gifting.
What helps us help you faster
When you send a message, a few details make the process smoother:
- Product type, such as ceramic bowls, linen napkins, wooden trays or decorative pieces
- Preferred colours, sizes or material finishes
- Delivery area and any access notes for apartments or estates
- Gift note wording, registry help or bulk order requirements
- Any care questions, for example washing, sealing or storage
If you are unsure what suits your space, send a photo or a short description of the room. That gives us enough context to suggest pieces that fit well.
Where we deliver
We deliver nationwide from Woodstock, with regular orders going to Cape Town, Johannesburg, Durban, Pretoria and Stellenbosch. We also cover the Southern Suburbs and Atlantic Seaboard in Cape Town, plus other South African towns and cities by arrangement.
- Cape Town Delivery
- Woodstock Delivery
- Southern Suburbs Delivery
- Atlantic Seaboard Delivery
- Johannesburg Delivery
- Durban Delivery
- Pretoria Delivery
- Stellenbosch Delivery
For coastal addresses, we take care with packing so textiles, wood and ceramics arrive neatly packed and ready to use.
Gift wrapping, notes and bundle help
We handle gift wrapping, handwritten notes and curated gift boxes for birthdays, housewarmings, weddings and client gifts. If you need a selection pulled together, include the theme, colour palette and budget range in your enquiry.
- Curated gift boxes for personal and corporate gifting
- Housewarming sets with practical homeware pieces
- Wedding gifting and registry help
- Custom bundles for teams, events or suppliers
Let us know if you want a single wrapped item or a fuller set with matching pieces, it saves time later.
Care notes and replacement help
Handmade pieces need a bit of care, and we can advise on that too. We can explain general care for glazed ceramics, woven textiles and wooden items, including gentle washing, drying and storage in humid coastal homes.
If something arrives damaged or you need replacement help, send the order details and clear photos through the form. That makes it easier to assess the issue and sort the next step without delay.
When your message reaches us
Our Woodstock team handles enquiries during business hours and routes them to the right person. Some messages need delivery checks, others need gift or stock guidance, so the response can vary depending on the request.
Once we have the full details, we can move ahead with the right options and keep the order process tidy. Small slip ups happen sometimes with handmade items but we always work through them carefully.