A message that travels with the gift
Gift Notes let you send a short personal message with ceramics, textiles, wooden homeware or mixed gift bundles, whether the delivery is going to Woodstock, Cape Town, Johannesburg, Durban, Pretoria or Stellenbosch. The note is added to the parcel in a tidy presentation card or insert, so the recipient sees your message as part of the gifting moment rather than as an afterthought.
This service suits birthdays, housewarmings, weddings, thank-yous and corporate parcels where a warm line or two matters. The note can be brief and simple, or a little more detailed if the gift is meant for a special occasion. We keep the wording clear and presentable, and the final note is matched to the style of the order, not overly formal unless that is what you need.
- Short personal message for direct-to-recipient delivery
- Suitable for single gifts, gift boxes and bulk parcels
- Presented neatly with the order and packing slip handled separately
- Works with fragile and mixed-material homeware
What is included with a gift note
A Gift Note includes the wording you send, a clean printed or handwritten-style presentation format depending on the order, and placement inside the parcel so it is easy to find. If the gift is being sent on behalf of a company or a group, the note can be set out in a more neutral way without losing the personal touch.
For items that are breakable or hand-finished, the note is tucked in where it will not crease, smudge or interfere with protective wrapping. Ceramics are padded with paper wrap and cushioning, textiles are folded to keep their shape, and wooden pieces are packed to avoid rubbing. The note sits in the parcel without adding clutter.
- Message placement inside the parcel
- Optional sender name or group name
- Suitable for one gift or several delivery addresses
- Integrated with wrapping, gift boxes and curated sets
How the note is handled from order to delivery
The process is straightforward. You send your message with the order details, including the recipient name and delivery address. Our team checks the note for spelling, layout and space, then prepares it to suit the size of the gift and the type of packaging being used. If the message is long, we format it so it reads naturally without crowding the card.
For direct-to-recipient deliveries, the note is sealed into the parcel before dispatch. If you are ordering for multiple recipients, each note is matched to the correct address and item set. This matters with housewarming sets and corporate gifting where more than one parcel may leave Woodstock on the same run. A missing surname or unit number can slow things down, so details must be exact.
- Send the message with recipient details and delivery address
- We check wording, spelling and layout
- The note is matched to the correct parcel before dispatch
- Multi-address orders are prepared note by note
Turnaround, pricing and ordering details
Gift Notes are prepared during the normal packing process, so they fit into the same dispatch cycle as the rest of the order. For most parcels there is no separate production delay, although final timing still depends on stock on hand, address accuracy and the delivery route. If a note is needed for a large gift order or a mixed bundle, it is best to include it when the order is confirmed so the packing team can set the parcel up correctly.
The pricing approach is simple. Basic gift note handling is kept low cost and is often included where the gift service already involves wrapping or boxed presentation. More detailed layouts, longer messages or bulk corporate orders may require separate set-up, especially where each parcel needs a different recipient name. The final cost depends on the number of notes, the packaging style and whether extra coordination is needed for split deliveries.
- Standard note handling for single gifts
- Extra set-up for bulk and multi-recipient parcels
- Cost depends on layout, quantity and packaging type
- Best added at the same time as the order
Writing the note so it suits the gift
Not every gift needs a long message. A short line can suit a hand-thrown mug, a woven runner or a carved wooden bowl better than a full paragraph. If the parcel is going to a home in the Southern Suburbs, the Atlantic Seaboard or further afield in Gauteng or KwaZulu-Natal, the tone can still feel local and personal without sounding staged. Keep the note warm, specific and easy to read.
As a guide, a good gift note usually includes the recipient name, a greeting, the occasion if needed and the sender name. If the parcel is for corporate gifting, the wording can be more restrained. Avoid too many jokes or nicknames unless you know the recipient well. Handcrafted homeware carries a lot of texture and detail already, so the note should support the item rather than compete with it.
- Keep messages short for small parcels and fragile sets
- Use the recipient name exactly as it should appear
- Add the occasion only if it helps the message
- Choose a tone that matches the gift and the relationship
Aftercare for notes, cards and gift presentation
If the gift note needs changing before dispatch, let us know as soon as possible so it can be corrected while the parcel is still being packed. Once the item has left for delivery, changes are no longer practical. If a parcel arrives damaged or the note is missing from the package, the issue can be assessed together with the rest of the delivery claim and packaging check.
For gifts sent to humid coastal areas like Durban or parts of Cape Town, the packaging is chosen to help the note stay clean and dry during transit. Cards are kept away from wet surfaces, ceramics are separated from printed inserts and folded textiles are packed so nothing presses on the message. If you are ordering multiple gifts over time, we can keep note preferences consistent where the order details are the same.
- Changes can be made before dispatch if the parcel is still in packing
- Notes are protected from moisture and pressure inside the parcel
- Missing or damaged note issues are handled with the delivery check
- Repeat order preferences can be kept on file with the current order details
Key facts
| Service name | Gift Notes |
|---|---|
| Use case | Personal messages for direct-to-recipient gifting |
| Available with | Wrapped gifts, gift boxes, bundles and registry orders |
| Delivery coverage | Cape Town, Johannesburg, Durban, Pretoria, Stellenbosch and surrounding delivery areas |
| Note style | Printed or handwritten-style presentation, matched to the order |
| Ordering method | Add message details through the enquiry form on the contact page |
